Refund policy

We've spent years designing and refining this model to make it the best submersible Titanic on the planet. But if it doesn't live up to your expectations, we'll make it right.  Send us an email here.

Domestic Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

To start a return, you can contact us here

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

International orders are responsible for return shipping.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

 

Policies valid for orders placed after July 14th, 2025.